Privacy Policy

At www.prashanttechnology.com, we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information gathered from individuals who visit our website or use our services. By accessing or using our website, you agree to the terms and practices described in this Privacy Policy.

Information We Collect:
1.1 Personal Information:
We may collect personal information from users, including but not limited to their name, contact information (such as email address, phone number, and shipping address), and payment details when they make a purchase through our website.

1.2 Non-Personal Information:
We may also gather non-personal information, such as browser type, device information, operating system, and IP addresses. This information is collected to enhance the user experience, improve our services, and ensure website security.

Use of Information:
2.1 Personal Information:
We use personal information to fulfill orders, process payments, communicate with customers, provide customer support, and deliver products. We may also use this information to send promotional materials, updates, and newsletters related to our products or services, but only if users have provided their consent to receive such communications.

2.2 Non-Personal Information:
Non-personal information is primarily used to analyze trends, administer the website, track users’ movements, and gather demographic information. This data helps us understand user preferences and improve our website and services.

Information Sharing:
3.1 Third-Party Service Providers:
We may engage trusted third-party service providers to perform various functions necessary to operate our website and provide services on our behalf. These service providers may have access to personal information but are only authorized to use it as necessary to fulfill their contractual obligations to us.

3.2 Legal Compliance and Protection:
We may disclose personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, investigate fraud, or respond to government requests.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction. Users will be notified of any such change in ownership or control of personal information.

Data Security:
We implement industry-standard security measures to protect the information we collect. However, please note that no method of transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies:
We use cookies and other tracking technologies to enhance the user experience, analyze website usage, and provide personalized content. Users can control the use of cookies through their browser settings.

Children’s Privacy:
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete it.

Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Users will be notified of any changes through the website or by email. Continued use of the website after such modifications shall constitute consent to the revised Privacy Policy.

Shipping & Delivery Policy:
Orders for India are processed within 2-3 business days. You can expect to receive your order within 7-10 business days. There may be a delay of 10-12 working days for locations in the interior or in a difficult coverage area.
International orders are processed within 2-3 business days. You can expect delivery of the order within 15-30 business days.
Delivery of orders will take place between-
10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
If you want to change your address after placing your order, please email us within 30 minutes (only applicable to orders placed between 10 AM and 6 PM) otherwise, we will not be able to make the change.

Refund Policy:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We don’t provide refund. It’s non refundable
To start a return, you can contact us at prashanttechnology01@gmail.com / Mobile No: +91 70453 92121. Please note that returns will need to be sent to the following address: Shop no 253 , 1st Floor, Vashi plaza liberty housing, A WING, Sector 17, Vashi, Navi Mumbai, Maharashtra-400703.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at prashanttechnology01@gmail.com / Mobile No: +91 70453 92121.

This Privacy Policy is effective as of 28 June 2023.